Cancellation policy
This policy is maintained by Funfinity and describes current practice at the venue.
01Parties
Party cancellation windows and deposit treatment are agreed with the venue team at booking. Give as much notice as possible so the slot can be reoffered.
02Events
Event places can be released by contacting the venue before the start time. Where a fee was paid, the team will confirm the outcome case by case.
03Shop orders
An order can be cancelled any time before collection. Contact the venue with your order reference.
04Venue closures
If Funfinity has to close a zone or cancel an event, affected guests are offered a replacement date or a full refund.